Back to Home

    HIPAA Notice of Privacy Practices

    Effective Date: September 10, 2026

    TruCare Medical Corporation dba TruCare Health (NPI: 1013456672)
    1234 W. Chapman Ave Suite 101, Orange, CA 92868

    THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

    Our Commitment to Your Privacy

    TruCare Health is committed to protecting your health information. We are required by law to:

    • Maintain the privacy of your protected health information (PHI)
    • Provide you with this notice of our legal duties and privacy practices
    • Follow the terms of the notice currently in effect
    • Notify you if we are unable to agree to a requested restriction
    • Accommodate reasonable requests to communicate health information by alternative means or locations

    How We May Use and Disclose Your Health Information

    1. Treatment

    We use and disclose your health information to provide, coordinate, or manage your healthcare and related services. This includes consultation with other healthcare providers and referrals.

    Example: Sharing your medical history with a specialist we refer you to for consultation.

    2. Payment

    We may use and disclose your health information to obtain payment for services provided to you. This may include billing, claims management, and collection activities.

    Example: Submitting claims to your insurance company with information about your diagnosis and treatment.

    3. Healthcare Operations

    We may use and disclose your health information for healthcare operations including quality assessment, training, licensing, accreditation, and business planning.

    Example: Reviewing treatment outcomes to improve quality of care.

    4. Business Associates

    We may share your information with third-party service providers (business associates) who perform functions on our behalf. These providers are required to protect your health information.

    Example: Laboratory services, billing companies, or IT service providers.

    5. Other Permitted Uses

    We may use or disclose your health information without your authorization for:

    • When required by law
    • Public health activities
    • Reporting abuse, neglect, or domestic violence
    • Health oversight activities
    • Judicial and administrative proceedings
    • Law enforcement purposes
    • To avert serious threat to health or safety
    • Military and veterans activities
    • Workers' compensation
    • Coroners, medical examiners, and funeral directors

    Uses and Disclosures Requiring Your Authorization

    Other uses and disclosures of your health information not covered by this notice will be made only with your written authorization. You may revoke your authorization at any time in writing, except to the extent we have already acted on it.

    Specific Situations Requiring Authorization:

    • Marketing communications (except for face-to-face or promotional gift communications)
    • Sale of your health information
    • Psychotherapy notes (with limited exceptions)
    • Most uses and disclosures of substance abuse treatment records

    Your Rights Regarding Your Health Information

    1. Right to Inspect and Copy

    You have the right to inspect and obtain a copy of your health information. We may charge a reasonable fee for copying and mailing. In limited circumstances, we may deny your request.

    2. Right to Amend

    If you believe your health information is incorrect or incomplete, you may request an amendment. We may deny your request in certain circumstances, but will provide you with a written explanation.

    3. Right to an Accounting of Disclosures

    You have the right to request an accounting of certain disclosures of your health information made by us during the six years prior to your request.

    4. Right to Request Restrictions

    You have the right to request restrictions on how we use or disclose your health information for treatment, payment, or healthcare operations. We are not required to agree to your request except in specific circumstances involving payment to a health plan.

    5. Right to Request Confidential Communications

    You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. We will accommodate reasonable requests.

    6. Right to a Paper Copy of This Notice

    You have the right to a paper copy of this notice at any time, even if you have agreed to receive the notice electronically.

    7. Right to Be Notified of a Breach

    You have the right to be notified in the event that we (or a business associate) discover a breach of your unsecured health information.

    Changes to This Notice

    We reserve the right to change this notice and to make the revised or changed notice effective for health information we already have about you as well as any information we receive in the future. We will post the current notice in our office and on our website with the effective date.

    Complaints

    If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. You will not be retaliated against for filing a complaint.

    To File a Complaint with TruCare Health:

    Privacy Officer

    TruCare Health

    1234 W. Chapman Ave Suite 101

    Orange, CA 92868

    Phone: (714) 532-6713

    Email: info@trucarehealth.net

    To File a Complaint with HHS:

    Office for Civil Rights

    U.S. Department of Health and Human Services

    200 Independence Avenue, S.W.

    Washington, D.C. 20201

    Phone: 1-877-696-6775

    Website: www.hhs.gov/ocr/privacy/hipaa/complaints

    Contact Information

    If you have questions about this notice or need more information about our privacy practices, please contact:

    TruCare Health Privacy Officer

    1234 W. Chapman Ave Suite 101

    Orange, CA 92868

    Phone: (714) 532-6713

    Email: info@trucarehealth.net