Informed Consent for Treatment via Telehealth

    Important information about telehealth services and your rights

    1Introduction

    You are being asked to read and sign this form prior to participating in treatment via telehealth. The purpose of this form is to inform you about your rights, the nature and risks of telehealth, and to obtain your consent for treatment using this method.

    2Definition of Telehealth

    Telehealth is the delivery of healthcare services using electronic communications, information technology, or other means between a healthcare provider and a patient who are not in the same physical location. This may include:

    Consultation via video conferencing
    Communication through phone calls
    Secure messaging and emails
    Remote monitoring of health data

    3Purpose and Benefits

    Telehealth allows for:

    • Improved access to care by enabling you to connect with licensed providers remotely
    • More flexible scheduling
    • Reduced travel time and cost
    • Continuity of care when in-person services are not feasible

    4Risks and Limitations

    While telehealth offers many benefits, it also presents risks, including but not limited to:

    • Technical failures such as loss of internet connection, image or sound distortion, or software issues
    • Delayed evaluation due to lack of access to certain diagnostic tools
    • Breaches of confidentiality due to insecure technology or unintentional disclosure
    • Potential miscommunication due to limited visual or auditory cues

    5Privacy and Confidentiality

    Your rights to confidentiality and privacy are protected by federal and state laws, including HIPAA. Efforts will be made to ensure the security of telehealth communications. However, there are circumstances beyond the provider's control that may compromise confidentiality, including but not limited to:

    • Use of unsecured or public Wi-Fi
    • Unauthorized access by others on your device
    • Limitations in the provider's or your technology

    Your Responsibility: You are responsible for using a private and secure location for telehealth sessions and for protecting your own device from unauthorized access.

    6Emergencies

    Telehealth is not appropriate for medical or mental health emergencies. If you are experiencing an emergency, you should call 911 or go to the nearest emergency room.

    Your provider may require the name and phone number of a person to contact in case of an emergency, as well as your physical location during each telehealth session.

    7Patient Rights

    You have the right to:

    • Refuse or withdraw consent to telehealth at any time without affecting your right to future care or treatment
    • Ask questions about telehealth procedures
    • Request a copy of this consent form
    • Access your medical records as provided by law

    8Provider Licensure

    You confirm that you are physically located in a state where your provider is licensed to practice. If your location changes, you agree to notify your provider prior to the session.

    9Billing and Insurance

    You understand:

    • That telehealth visits may be billed to your insurance if applicable
    • That some insurance providers may not cover telehealth or may reimburse at different rates
    • That you may be responsible for all charges that are not covered by your insurance

    10Consent to Telehealth Treatment

    By agreeing, you acknowledge and agree to the following:

    • I have read, understood, and agree to the terms described above
    • I understand the nature, purpose, benefits, and risks of telehealth
    • I consent to participate in telehealth services provided by my healthcare provider
    • I understand that I can withdraw my consent at any time
    Last Updated: December 2024